GENERAL POLICY
Stay up to date with the rules and main information about our resort!
TERMS AND CONDITIONS:CHECK-IN AND CHECK-OUT - Our daily rates start at 15pm; and Check-Out at 12pm on the scheduled departure day.Wi-Fi and CONNECTION
- We offer Wi-Fi internet throughout the resort, both in common areas and in the apartments. FREE FOR MINORS
- Here at Vivá, two children up to 12 years old stay free, when staying in the same apartment as their parents or legal guardians. ACCESS TO THE RESTAURANT AND BAR
- Access to the Timoneiro restaurant and Bucaneiro Bar is not permitted in swimwear. ONLINE CHECK-IN
- To speed up service, we ask that check-in be done online, via the link: http://vivaportodegalinhas.com.br/check-in/index.php.
SPA AND MASSAGE SERVICES
- Massage and SPA services are only permitted for adults over 18 years of age, and there are also specific rules that are stated at the time of scheduling the service. Use of the space must be pre-booked and has an additional cost.
POLICY FOR ACCOMMODATION OF MINORSAccommodation for minors under 18 years of age When the child or adolescent is traveling accompanied by his/her parents, it will be necessary to present an official registration document proving the minor's filiation. When the child or adolescent is traveling unaccompanied by his/her parents or guardians, it is necessary, for accommodation at the resort, to have express authorization from both parents in a public or private document, with notarization of signatures for authenticity or similarity (art. 82 of Law 8.069/90 of the ECA - Statute of the Child and Adolescent). Minors accompanied by siblings (of legal age) or relatives (aunts, uncles, grandparents, cousins, etc.): at the time of check-in, they must present an identity document or birth certificate (original) of the minors and an original authorization for accommodation in writing from both parents, with signatures duly notarized, stating the date of arrival and departure, reason for the minor's accommodation and the parents' telephone numbers for contact, as well as a copy of the document with a photo of both parents. DOWNLOAD AUTHORIZATION TEMPLATE: https://docs.google.com/document/d/1h3UZk629NpqWFGzVlxgxFbYD7xwQ0lUS/edit?usp=sharing&ouid=101463257830319569701&rtpof=true&sd=true123 MILHAS, MAX MILHAS, LANCE HOTÉIS AND HOTEL URBANO (HURB)Vivá Porto de Galinhas Resort has identified some advertisements for our Resort on the 123 MILHAS, MAX MILHAS, LANCE HOTÉIS AND HOTEL URBANO (HURB) platforms, for which Vivá Resort does NOT have a commercial agreement with these companies. In order to make our future guests aware, we emphasize that we DO NOT guarantee reservations made through these channels, as Vivá Resort does NOT make its accommodations available to any of these platforms. Therefore, we will NOT be responsible for reservations made through these companies.
