Reviews

8.9
Review Score

Score Breakdown

Cleanliness
9.1
Comfort
9.2
Property Location
8.9
Facilities
9.1
Staff
8.9
Value
8.3

Reviews

    Jorge
    uy

    Review Score

    9.6
    January 30, 2018

    Excelent facilities, location and beach. Not the cheapest, but worth it.

    nothing worth mentioning
    Very friendly staff, very comfortable accomodations, excelent breakfast and dinner, an incredible beach, good location.
    Antonio
    fr

    Review Score

    9.6
    November 20, 2017

    We want to go back there!

    1. We didn't like the loud music in the pool. It is impossible to relax in any pool of the hotel with the loud music. 2. The aqua aerobic teacher would start the training at 11:00 and count hundreds of times during the lesson from 1 to 10 and from 10 to 1 with the loudspeaker in MAX volume. This brain washing nightmare would last 1 hour. 3. We booked a half board. Not even water is included in dinner! 4. Coffee at the pool is expensive and made with a cheap capsule. (Menu says Italian Espresso) 5. Orange juice at the dinner is not freshly squeezed. (also not included in half board)
    We had a room with Jacuzzi. The terrace was very big and the view was nice. Shower was amazing, very strong water pressure. Beach is amazing and was very clean. Room was very clean! Palms!
    ar

    Review Score

    10
    October 17, 2017
    There are no comments available for this review.
    George
    br

    Review Score

    6.7
    September 26, 2017
    There are no comments available for this review.
    Silvia
    us

    Review Score

    9.6
    August 23, 2017

    Viva was more then what I expected!

    I didn't like the fact that the indoor pool was only available for an additional fee, which was understandable because it was really small. It was more for couples than for families. On s rainy day, no pool!
    Every single staff member had a smile and were ready to help. The place is amazingly beautiful, food is delicious. A perfect vacation!
    Eluchic
    ar

    Review Score

    8.3
    July 24, 2017

    Wonderful family friendly hotel

    The gastronomic service needs to improve. Poor options to choose if you will stay for many days.
    Location! The pool is really nice for children. Very friendly and helpful staff. Very nice hotel for family!
    Arturas
    lt

    Review Score

    9.2
    July 4, 2017

    Great value for such an amazing hotel.

    Jens
    se

    Review Score

    7.9
    July 3, 2017
    Beds and fitness area
    The pool and the ocean
    JB
    br

    Review Score

    10
    June 19, 2017

    Porto de Galinhas Vivá was a delight!

    The staff was very friendly and regardful of our needs, the breakfast had plenty of food variety and a lot of local fruits
    br

    Review Score

    10
    December 29, 2017
    There are no comments available for this review.
    Marta Beatriz
    br

    Review Score

    9.2
    November 22, 2017
    The food, especially the deserts, could be more elaborate.
    The room was very comfortable. The staff was very polite.
    André
    fr

    Review Score

    8.3
    October 5, 2017

    6th stays in this very nice hotel but unfortunately will be the last one just because ONE TOWEL

    Sorry I have said everything on the same lines here on top What I like and what I dislike
    We already stayed 5 times at this hotel and we always have been very happy of ours previous stays. That's why we always came back. Since our last stay last year they have been doing a total refurbishing and a new building of 4 floors is beeing build as well. Unfortunately, people at the reception pay now much much less attention to the customer and we noticed this from the beginning of our stay already at the check in. The following day of our arrival we had the following problem again at reception. One beach towel per person at a time is allowed. Those towels are small and don't cover even half of the length of the chair on which every one is laying down full with suntan lotion. Like I did the previous years that we were here I have ask the possibility to have two towels in state of one even if I had to pay extra money for it. No one could take such easy decision to give me two towels in state of one and they called each other asking what to do and finally called a supervisor that recognize me from the previous years (which is worse) and say very politely "No Sir, we cannot give you two towels even with extra money" "This would be completely unfair for the other guests that cannot pay this extra" I think this was the most stupid answer one could give me. A hotel is a commercial place and should have commercials people working with them and not people with a mentality of public agents. I was really very surprised because travelling through Brazil every year since 1994 I never had this kind of reaction from Brazilians that are really the nicest people you can meet on earth and are always ready to help you and be nice with you. It is a pity because I love this place and was ready to go on going there every year but I will have to find another nice hotel in Porto de Galinhas I don't want to travel with towels in my suitcase.
    br

    Review Score

    8.3
    June 21, 2017
    There are no comments available for this review.
    Ademilde
    se

    Review Score

    8.3
    May 30, 2017

    Beautiful and lovely hotel

    In the check out time I've been waiting for some help with my luggage, they said someone were coming but it never happened. And I saw one "entertaining" show on Saturday 27/5 with black face (nega maluca) that was embarrassing for me, as a black person, Brazilian that knows the history and how slaves suffered in Brazil I consider a bit unnecessary to use this as a "cultural" thing!
    Perfect hotel, excellent staff and beautiful decoration. Amazing breakfast with good selection of local food, specially "tapioca" fresh made.
    us

    Review Score

    9.2
    May 11, 2017

    Beautiful Facility!

    The gym is basically nonexistent - a few weight machines, one treadmill and one elliptical. They are currently undergoing renovations so the main reception area is not a relaxing place to stay. The staff who are working reception definitely need to learn some customer service skills - they were not friendly at all.
    Absolutely beautiful resort - gorgeous pools and leisure areas and amazing beach view. The entire property was fantastic. The rooms were also wonderful - the MOST comfortable beds I have ever slept in within Brazil. The breakfast was also great with a wide variety of options. I would highly recommend this resort if you're looking to relax for a few days!
    SILVIA
    br

    Review Score

    9.6
    April 16, 2017

    Great experiente....

    Sometimes, in pools, teu serviço was Vera slow
    Vera good accomidations, Clean, good good, good entertainment....
    Tolentino
    gb

    Review Score

    9.2
    March 29, 2017
    There are no comments available for this review.
    Priscila
    br

    Review Score

    9.2
    March 23, 2017
    There are no comments available for this review.
    Danilo
    br

    Review Score

    7.1
    March 21, 2017
    There are no comments available for this review.
    Ana Clara
    ar

    Review Score

    10
    February 13, 2017
    el mas lindo hotel de Porto do Gallinas
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